Data connections
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Incident management
PagerDuty
2 min
purpose echoes can connect to your pagerduty services and monitor your incidents lifecycle in order to produce some metrics such as the docid\ lgfiztdecxm2tq2kurlip installation pagerduty integration is done through the https //app echoeshq com/admin/integrations the installation will guide you into generating a https //support pagerduty com/docs/api access keys#rest api keys and installing the webhooks required permissions the following permissions are required for echoes to interact with pagerduty read access on https //support pagerduty com/docs/services and integrations and https //support pagerduty com/docs/incidents write acess in order to create and configure https //support pagerduty com/docs/webhooks#add a v3 webhook subscription so that echoes can receive events for a given service this makes the stakeholder user role or a restricted access role with the manager team role the minimum permissions required