In modem software products and services, which are rapidly changing complex systems, failure is inevitable, so the key question becomes: How quickly can service be restored?



— Accelerate: The Science of Lean Software and DevOps. IT Revolution Press

Mean time to recovery, or MTTR, is calculated by adding up the total time spent on resolving an incident during any given period and then dividing that time by the number of incidents. This metric is most useful to measure how quickly your organization is able to resolve an incident. In other words, it can give you a sense of how resilient your system is.

Deployment frequency

Mean time to recovery

Change failure rate

Echoes

Welcome

Alignment

Delivery

Health

Defining success

Improve with insights

Follow projects execution

Communicate with reports

Driving success

Engineering success

Workstreams

Initiatives

Manual configuration

Importing teams from CSV

Teams

Categorizing work

Integrations

Ingestions API

Declaring deployments

Data sources

Embed components

Efforts

Data exports

API authentication

Data connections

How managers use Echoes

General purpose

Objective and Key Results

The North Star Framework

Configuration guides

Lead time

Delivery performance

Echoes IP addresses

Scoped publication

Weighing efforts

🥷 AVANCED CONFIGURATION

Reference

Team

Personal

Notifications

Users management

Merge members

Users & roles

Google

Okta

Jumpcloud

Keycloak

Single sign-on

Linking identities

Billing

Untitled

Changelog

Changelog - 2023

Changelog - 2022