Opsgenie

7min

Purpose
Echoes can connect to your Opsgenie and monitor your incidents lifecycle in order to produce some metrics such as the Mean time to recovery﻿.
Installation
You need an Opsgenie API key. Go to the Opsgenie API Key Management page and click Add new API key.
Required permissions
Access rights
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On the API Access page, check the "Access rights" boxes for Read and Configuration access.
Connect to Echoes
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Go to Echoes's integrations page and click on the Opsgenie integration card
Installation
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Enter the Opsgenie API key that was just generated.
Change the region if different from US.

After configuring the Opsgenie API key, you need to configure an outgoing webhook so Echoes can correctly sync incident states between Opsgenie and Echoes.

Copy the webhook address provided by Echoes and head to https://app.opsgenie.com/settings/integration/add/Webhook/﻿
Webhook configuration
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Click on Add custom headers on the webhook integration settings page.
Add the Payload-Signature header with the secret provided by Echoes as value.
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     3.Tick the Add Alert Details to Payload checkbox.
     4.Hit Save.
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Webhook header
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Updated 27 Jun 2023

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