Billing
The billing page shows you all the information about your current plan and the available subscriptions. From there, you can upgrade your trial to a paid subscription.
If you do have an ongoing subscription, you are able to manage its billing with a click of a button.
Every Echoes account comes with a 28 days trial. Under certain circumstances, you may ask [email protected] for a prolongation.
Upon expiration the Echoes dashboard is not viewable anymore. However the integrations and contributions are still recorded into our system.
By clicking on the Start Subscription button you will be redirected to our payment processing partner Stripe. On Stripe's dedicated portal you will be asked to enter your payments information.
Upon validation of your payments information you will be redirected to the Echoes's billing page with the subscription enabled.
From there you can and should set your Active Contributors limit. By doing so, you limit the number of contributors to be dispatched among teams and therefore set the maximum billable amount accordingly.
After adjusting the Active Contributors limit click Save.
The Active Contributors limit can be adjusted anytime.
Once a Subscription is active, you are able to manage it via our partner Stripe.
By clicking on the Manage Billing button, you will be redirected to a Stripe's dedicated portal where billing information and the possibility to cancel the subscription are available.